Deo Life Care Ltd have access to highly skilled specialist Care Assistants ready to travel and work across the UK facilities. We find local Care Assistants for facilities for long term contracts. Each of our Care Assistants is carefully pre-screened, fluent in English, has excellent references, outstanding clinical skills and is flexible and adaptable.

Our Agency Care Assistants typically have a current (SSSC) registration or equivalent and have completed a state-approved NVQ program. We also require additional certifications or specialized training, depending on the needs of the healthcare facility. The qualifications of our agency Care Assistants can vary, so it is important for you as an employer to confirm the credentials and experience of each Care Assistant before hiring. Additionally, we conduct our own background checks, reference checks, and competency assessments before placing a Care Assistant within your facility.

Our agency Care Assistants are typically screened and vetted by us prior to being sent to work at a healthcare facility. It involves a comprehensive background check, verification of caring credentials and licenses, reference checks, and in some cases, competency assessments. Our goal is to ensure that our agency Care Assistant have the necessary qualifications, experience, and clearances to provide quality care. We also require ongoing training, competency evaluations, and performance assessments to maintain the high standards of our Care Assistant. You as an employer can also request additional screening and verification before hiring our agency Care Assistant to work at your facility.

The cost of hiring our agency Care Assistant can vary greatly depending on a number of factors such as location, the specific caring specialty, the length of the assignment, and the rates we charge for our service of recruiting, screening, and providing benefits and liability insurance. We may charge a flat rate per shift, or a daily or weekly rate. It is important for you to carefully consider your budget and staffing needs when deciding to hire our agency Care Assistant. We need to discuss the costs and payment options prior to entering into a contract. Our contract consultants will assist you with the process.

The speed at which our agency Care Assistant can be deployed to a healthcare facility depends on several factors, such as the location of the facility, the availability of Care Assistants with the required qualifications and specialties, and our procedures and policies. We are able to provide a Care Assistant within hours or a few days, depending on the time to find a suitable match. You should discuss the staffing needs and timeline with us in advance to determine the expected deployment time for our agency Care Assistant. We have procedures in place for emergency staffing needs or unexpected staff shortages, and can provide guidance on how to quickly secure our agency Care Assistants in those situations.

Yes, our agency Care Assistants can be used to fill both short-term and long-term staffing needs. Our agency Care Assistants are typically hired on a contract basis, and the length of the assignment can be tailored to meet the specific needs of the healthcare facility. For example, you may need a Care Assistant for a few weeks to cover a staff shortage, or for several months to cover a leave of absence. The flexibility of our agency service allows you to quickly and efficiently address staffing gaps and fluctuations in patient needs, without the commitment of hiring a full-time staff Care Assistant. It's important to note that the agency Care Assistants we provide are or employees and not of the facility. You should discuss your staffing needs and preferences with us to determine the most appropriate length and terms of our 'Agency Care Assistant Contract'.

We manage the process for onboarding and training our agency Care Assistants, in coordination with the healthcare facility.Our specific process involves the following 5 steps:

1.Introduction: Our agency Care Assistant is introduced to the healthcare facility and the staff, and is provided with an overview of the facility's policies, procedures, and protocols.

2.Orientation: Our agency Care Assistant receives an orientation to the facility, including a tour of the facility, an overview of the patient care areas, and a review of the facilities' emergency and safety procedures.

3.Training: Our agency Care Assistant is trained on the specific equipment, technologies, and systems used at the healthcare facility, as well as any patient-specific care plans or protocols.

4.Evaluation: Our agency Care Assistant is evaluated on their knowledge, skills, and abilities, and is provided with feedback and guidance on areas for improvement.

5.On-the-job training:Our agency Care Assistant is supervised and supported by experienced staff members as they begin their assignment and become familiar with the facility's patient care procedures.

The goal of the onboarding and training process is to ensure that our agency Care Assistant are prepared and confident in their ability to provide safe, high-quality care to patients. You should communicate your expectations and requirements for training and onboarding with us, and work with us to develop a comprehensive training plan for our agency Care Assistants.

Deo Life Care Ltd is responsible for handling liability and workers' compensation insurance for our Care Assistants. As our employees, our agency Care Assistants are typically covered under our insurance policies, which may include liability insurance, workers' compensation insurance, and professional liability insurance. This coverage protects both our agency Care Assistant and the healthcare facility in the event of a patient injury or a workplace accident.

Deo Life Care Ltd will provide the healthcare facility with proof of insurance coverage for our agency Care Assistants, and the facility should verify the coverage and ensure that it meets your standards and requirements. We also have a plan in place for handling claims and incidents, and we are able to provide prompt and effective support to our Care Assistants in the event of an incident.

It's important for you to carefully review the insurance coverage we provide, and to discuss your specific requirements and concerns with us prior to entering into a contract. This helps to ensure that our agency Care Assistant and the healthcare facility are protected, and that the quality of patient care is not compromised by a lack of insurance coverage.

Our agency Care Assistants are qualified to provide care for a variety of patient populations and conditions. The specific qualifications and experience of each of our agency Care Assistant may vary, and we can provide information on the specific skills and expertise of our Care Assistants.

You can place our agency Care Assistants to meet specific staffing needs, such as covering staff shortages, supporting a new program or service, or providing care for a specific patient population or condition. For example, you may need a Care Assistant with experience in pediatrics, critical care, or hospice care.

It's important for you to clearly communicate your staffing needs and preferences to us, and to work with us to identify an agency Care Assistant who has the necessary qualifications, experience, and skills to provide the required care. We can provide provide guidance on the availability of Care Assistants who are able to provide care for specific patient populations or conditions, and work with you to find a suitable match.

Yes, we have a process for addressing performance issues or complaints about our agency Care Assistants. Our specific process involves the following 5 steps:

1.Report: A complaint or performance issue is reported to Deo LIfe Care Ltd by the healthcare facility, the Care Assistant, or a patient.

2.Investigation: We investigate the complaint or performance issue, and may gather additional information or evidence as needed.

3.Assessment:We assess the situation, and determine the appropriate course of action.

4.Resolution:We work to resolve the issue and address any concerns, which may involve providing additional training or support to the Care Assistant, or terminating the Care Assistant's contract if necessary.

5.Follow-up:We follow up with the healthcare facility, the Care Assistant, and any other stakeholders to ensure that the issue has been resolved to everyone's satisfaction.

The goal of the performance issue and complaint resolution process is to ensure that the quality of patient care is maintained, and that our agency Care Assistants are able to provide safe, effective care. You should communicate your expectations and requirements for performance and complaint resolution to us, and should work with us to develop a comprehensive process that meets your needs.

The process for renewing or terminating an agency Care Assistant contract depends on the terms of the agreement between Deo Life Care Ltd and the healthcare facility. This process involves the following 4 steps:

1.Evaluation: You as the healthcare facility can evaluate our agency Care Assistant's performance, and determine if you would like to renew the contract or terminate it.

2.Communication: You as the healthcare facility must communicate your decision to renew or terminate the contract to Deo LIfe Care Ltd.

3.Renewal: You as the healthcare facility can decide to renew the contract, and should negotiate the terms and conditions of the renewal, including the length of the contract, the pay rate, and any other relevant details with Deo Life Care Ltd.

4.Termination: You as the healthcare facility can decides to terminate the contract, and must provide Deo LIfe Care Ltd. with the written notice, and Deo Life Care Ltd will make arrangements to replace its agency Care Assistant or bring the assignment to an end.

It's important for you to communicate your intentions and requirements for renewing or terminating a contract in a timely manner, and to work with the Deo LIfe Care Ltd to ensure a smooth transition. You as the Facility should also be aware of any relevant laws or regulations that may apply to renewing or terminating a contract, and should consult with your legal or HR department if needed.