Privacy Policy

Introduction

Deo Life Care Ltd is a GDPR "General Data Protection Regulation" compliance company in the UK. Our "Privacy Policy" gives you information on how Deo Life Care Ltd collects, processes and use your personal data.

Our prompt and seamless service depend on the accuracy and the upto date data we hold about you. Please make sure the changes are updated.

Deo Life Care Ltd. Its Services and the website www.deolifecare.co.uk is not intended for children and we do not knowingly collect data relating to children.

Deo Life Care Ltd – 10 Columba Road, Inverness, IV3 5HQ – Company Number: 0000 is the Data Controller and responsible for your personal data (collectively referred to as ‘Deo Life Care’ or 'DLC', ‘we’, ‘us’ or ‘our’ in this Privacy Policy).

It is important that you read and understand how we collect, process and use your personal data.

What information do we collect?

We collect personal information about you when you register or apply for a job over the phone, email, social media and the forms used on our website. The information you provide is treated in accordance with the current GDPR "General Data Protection Regulation".

..they include:

• Identity Data: Name, Username, Date of Birth, gender, ethnicity, sexual orientation and religion to support our equal opportunities monitoring
• Contact Data: Address, email address, phone number(s)
• Legal Data: Information about your entitlement to work in the UK and any disability for which the organisation needs to make reasonable adjustments during this process
• Medical Data: Any disability or occupational health information for which the organisation needs to make reasonable adjustments during this process
• Profile Data: Profession, grade, specialty, CV, compliance documents, RTW, qualifications, DBS
• Financial Data: Bank account Information
• Technical Data: IP address, log in details, browser type, operating system
• Marketing Preferences Data: Notification and communication preferences regarding our other products and services

How do we collect your information?

We collect this information in a variety of ways.

• We collect the data during the registration process over the phone, email, social media and the forms used in our website.
• We collect the data contained in application forms, CV, obtained from your passport or other identity documents, or collected during the interview process.
• We collect personal data about you from third parties, such as references from former employers.
• We may seek information from third parties once a job offer to you has been made when you have confirmed that you are happy to do so.

Why do we process your data?

We process your information to carry out our obligations and exercise specific rights in relation to your employment. We will only use your personal data where we have a legal basis to do so.

• Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to who to appoint to a vacancy.
• We need to process data to take steps at your request prior to entering into a contract with you. This would typically be when securing you a contract of employment.
• We collect personal data about you from third parties, such as references from former employers. We may also need to process your data to enter into a contract with you.
• We also need to process your data to ensure that we are complying with our legal obligations by checking your eligibility to work in the UK prior to employment.
• Where it is necessary for our legitimate interest and your rights do not override these interests. This would typically be where we are searching for a suitable contract of employment for you, prior to commencement.
• Where we need to comply with legal or regulatory obligations. This would typically be to fulfil HMRC or framework requirements.
• we have a legitimate interest in processing your personal data during the recruitment process and for keeping records relating to this process.
• The Deo Life Care Ltd may process special categories of data, such as information about ethnic origin, sexual orientation or religious beliefs, to monitor equal opportunities in our recruitment.
• Where we are processing this data we will ask for your explicit consent. We may also collect information about whether or not you have a are disability to ensure that we can make reasonable adjustments for you during the process. Post the offer of a job with us we will ask for occupational health information to ensure that we are fulfilling our obligations to you. If you do not provide the information that we require during our application process then we may not be able to process your application properly or at all.
• Where we have obtained your consent to use it.

Who has access to your data?

We may share your personal information with a member of our group, which means subsidiaries, and any ultimate holding company and its subsidiaries, as defined in section 1159 of the United Kingdom Companies Act 2006. We share your information to enable us to assess any needs you may have and is part of our commitment to you. We may share your information with selected third parties including:

• Where we need to fulfil a contract we have entered into with you.
• Business partners, suppliers, NHS hospital Trusts, auditors and sub-contractors for the performance of any contract we enter into with you.
• Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR team, the recruiting manager and Director and interviewers and staff involved in the recruitment process.
• We will not share your data with any third parties unless you are successful in your application for employment and we make you an offer of employment.
• We will then share your data with your former employers to obtain the necessary references for you unless you have approved us doing so in advance. We will let you know when we are doing this.
• We may also contact professional bodies to confirm your registration where applicable. As part of our pre-employment checks post an offer of employment we ask you to complete a pre-employment health questionnaire.
• If required we will share your contact details with our occupational health provider who will contact you to discuss your needs. They will only use your data for this purpose and will treat it confidentially.

International Data Use

We collect data during the overseas recruitment process and scrutinise them in the UK.

• Our website deolifecare.co.uk contains links to and from our traininer partner networks, advertisers and affiliates. We do not accept any responsibility or liability for the pilicies of those websites. It is your descretion to submit any personal data into those websites.
• Deo Life Care Ltd does not store or transfer any personal data outside the European Economic Area (EEA). All overseas data collected are processed in the UK under the GDPR law in the UK.

How long will we keep your data?

We preserve your data for a specific period of time to carry out our obligations and exercise specific rights in relation to your employment.

• If your application for employment is unsuccessful we will keep your data on file for six months following the end of the recruitment process. At the end of this period we will delete your data.
• If your application is successful personal data gathered during the recruitment process will be transferred to your Human Resources file and retained for the duration of your employment and will be covered under our Privacy Policy for employees.

Your Rights

You have a number of rights as outlined below. When exercising these rights we will need to validate your identity to ensure the request is from you. This is a security measure to ensure personal data is not disclosed to an unauthorised third party. You may exercise your rights by contacting us via the contact details below.

Right to be informed: Your ‘Right to be Informed’ encompasses the right to be provided with ‘fair processing information’ to ensure transparency over how your personal data is used. This is included in this Privacy Policy and our Terms and Conditions. The information provided should be:

• Concise, transparent, intelligible and easily accessible
• Written in clear and plain language
• Free of charge.

Right to Restrict Processing: You have the right to ask us not to process your personal data for e.g. marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at marketing@Deo Life Care Ltd.com.

Right of Access: You have the right to access the information we hold about you. An access request is free of charge unless considered repetitive or excessive when a small admin charge may be made. A request for access can be made via the contact details below.

Right of Rectification: You are entitled to have your personal data corrected if it is inaccurate or completed if incomplete. If the personal data in question has been disclosed to third parties, we will inform them of the rectification where possible and confirm with you which third parties the data has been disclosed to.

Right to Erasure: You have the right to request the deletion of personal data where there is no compelling reason for its continued processing. There are some circumstances where this right may not be met and a request refused e.g. to comply with a legal obligation such as HMRC or framework retention requirements (see Data Retention below for more details).

Right to Data Portability: The right to data portability allows you to obtain and reuse your personal data. It allows you to move, copy or transfer personal data easily in a safe and secure way, without hindrance to usability. The right to data portability applies to personal data:

• Provided by you.
• Where you have provided consent for processing or the processing is for the performance of a contract.
• When processing is carried out by automated means.

Right to Object: You have the right to object to processing based on the performance of a task in the public interest or processing based on a legitimate interest e.g. direct marketing. An objection must be based on your particular circumstances and processing must cease unless there are compelling reasons otherwise e.g. defence of legal a claim

Rights Relating to Automated Decision Making and Profiling:Data protection legislation provides safeguards for individuals against the risk that a potentially damaging decision is taken solely based on automated processing i.e. without human intervention. Deo Life Care Ltd employs no fully automated processes that result in particular individuals being impacted

Data Security

We have in place appropriate security measures to prevent your data being accidentally lost, used, accessed in an unauthorised way, altered or disclosed. Access to your personal data is strictly limited to specific authorised individuals who require access to perform their roles. All data collected and processed by Deo Life Care Ltd is stored on servers in the UK. Internal policies and procedures are in place and reviewed regularly to identify and notify of any breaches of these procedures.

Data Retention

We will only retain your data for as long as necessary to fulfil the purposes it was collected for and satisfy any legal, accounting or reporting requirements. For example, when you complete a contract, we need to retain your details for 6 years to satisfy HMRC requirements and some frameworks recommend retaining details for 21 years in case of any long term emerging personal injury claims. If you have worked with us at any point, therefore, we will normally securely retain your details for 21 years.

Prior to completing a contract with us, by registering your details on our Website we will, typically, retain your details for a period of three years unless you request that they be deleted. In this instance we will anonymise your data so that it cannot be associated with you and retained securely for statistical research purposes.

Our Contact

• By Post:
  Deo Life Care Ltd 10, Columba Road, Inverness, IV3 5HQ
• By website contact form:
  Click Here
• By telephone:
  07903 023878 01463 710 507
• By email:
  maildeolifecare@gmail.com
• By WhattsApp:
  Bubble on our website

Complaints

Should you have cause to make a complaint or express dissatisfaction with Deo Life Care Ltd, a member of its staff or processes, please email or telephone with the Suject "Complaints". A member of our Complaints team will address your concerns as appropriate. Should you feel that your concern has not been resolved satisfactorily you also have the right to direct your complaint to the supervisory authority – contact details below.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on our websites and, where appropriate we will notify you by email. Please check back frequently to see any updates.

Our data protection officer is Saju Palatty. If you have any queries, questions or concerns about your data, how we are handling it, wish to ask us not to process your data or wish to ask us to erase your data, please contact us addressing "DPO".

Supervisory Authority and Data Breaches

The relevant supervisory authority for data protection legislation in the UK is the Information Commissioners Office (ICO). Their contact details are: Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF Tel: 0303 123 1113 (local rate) Website: https://ico.org.uk Deo Life Care Ltd has designed the protection and security of data protection into its systems, processes and staff knowledge. In the event that a breach of data protection is identified, the circumstances are logged and appropriate actions taken including informing the individuals concerned and the supervisory authority. Each case is considered separately and depends on the risk to the rights and freedoms of the individual(s) impacted.

If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer

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